Maintenance and Admin tickets taking over your team’s day?
Let Us Handle Your Admin, Maintenance Calls, Vendors, and Follow-Ups for You
ClearLine works inside your existing PMS to take most of the maintenance coordination off your plate and help you turn units faster. Residents submit requests the same way they do now—we handle the calls, scheduling, photos, and payments with your vendors so your team can focus on owners and growth.
Pick a Time to Talk Through Your Maintenance Setup
We’ll walk through how you’re handling maintenance and turns today, where things are getting stuck, and whether ClearLine can realistically take most of the coordination off your team’s plate. No pressure, no hard pitch—just an honest look at the numbers and process.
PROBLEM
Are You Tired of Dealing With These Headaches?
Every work order looks simple on paper—but chasing residents, vendors, and approvals across hundreds of units eats your team’s whole day. Here’s what most property managers with 200–1,000 doors run into over and over again.
Vendor Chaos: Calling, texting, and emailing vendors just to get someone to take the job—then they cherry-pick easy work, run late, or ghost you mid-repair.
Coordination Nightmare: Residents, owners, and vendors all want updates. You’re juggling calls, emails, and portal messages across multiple properties, and things slip through the cracks.
Quality & Accountability Gaps: Jobs are “done,” but you don’t have clear photos or notes. You’re not sure what actually happened in the unit—and you can’t confidently answer owner questions.
Hidden Costs & Reworks: Invoices sit in inboxes, approvals stall, and vendors wait weeks to get paid. The good ones stop prioritizing your work because it’s too much hassle.
Time = Burned-Out Team & Longer Vacancies: Every extra day a unit sits waiting on maintenance eats into NOI and pushes your staff closer to burnout—when they should be focused on owners and growth, not chasing work orders.
THE SOLUTION
Comprehensive Solutions to Elevate ClearLine
We offer a wide range of design services to help you create stunning visuals for every aspect of your business.
Brand Identity
Design
Create a strong brand with unique logos, colours, and typography that reflect your business values.
Marketing Materials
Design
Design impactful flyers and brochures that capture attention and clearly convey your message.
Web and Social Media Graphics
Boost your online presence with custom web elements and social media graphics that engage your audience.
Packaging Design
Design standout packaging that’s both eye-catching and functional, reinforcing your brand’s identity.
OUR SOLUTION
HOW CLEARLINE TAKES MAINTENANCE OFF YOUR PLATE
Here’s exactly how we pull 70–80% of the maintenance coordination off your team, help your turns move faster, and keep everything running through your existing PMS and vendors.
Step 1: Simple Setup and Start
We do a quick walkthrough of how you handle maintenance today, connect to your PMS, and decide where ClearLine steps in.
We review how tickets come in now (phone, portal, email, office).
We connect to your PMS so residents and staff don’t have to change how they submit requests.
You choose which properties and work types we handle first so the rollout feels safe and controlled.
Step 2: We Take Over Daily Maintenance Coordination
From that point on, ClearLine is the first line on maintenance—so your team isn’t stuck chasing calls and messages all day.
New requests flow into ClearLine through your PMS and existing channels.
We handle the back-and-forth with residents, owners (if needed), and vendors.
Your team can still see everything in the PMS, but they’re no longer doing the legwork.
Step 3: Clear Scopes, Scheduling, and Turns
We scope the job, get the details right, and schedule vendors so work actually gets done on time—especially on unit turns.
We gather photos, access info, and basic scope up front so vendors know exactly what they’re walking into.
We send clear work orders with deadlines and keep everyone updated on changes.
For turns, we line up the sequence (repairs → paint → clean) so days don’t get lost between trades.
Step 4: Proof-of-Work and Quality Check on Every Job
Vendors don’t just say “it’s done”—they show it. We make sure you have proof and a simple quality check before anything is closed out.
Vendors submit before-and-after photos and notes for each job.
We check jobs against a simple checklist (or your standard) before they’re marked complete.
If something’s off, we coordinate touch-ups or rework before owners or residents ever see it.
Step 5: Fast, Organized Vendor Payments
Once work is approved, we help you pay vendors quickly and cleanly—so they actually want to prioritize your jobs.
Approved jobs flow into a clear list for billing and payment.
We use our system to trigger fast payouts, while you keep control over spend limits and approvals.
Vendors learn that jobs from your company get clear instructions and fast pay, so they’re more likely to say “yes” and show up on time.
Step 6: Track Turn Times and Team Workload
You see the impact in numbers, not just good feelings—on turn time, response time, and how much work your team no longer has to touch.
We track average turn time and basic maintenance timelines before and after ClearLine.
You see how many tickets ClearLine is handling vs. your internal staff.
Together we review the data and decide whether to expand scope, adjust processes, or keep things as-is.
STOP LETTING MAINTENANCE EAT YOUR WHOLE DAY
Click the button below to book a quick call and see if ClearLine can take most of your maintenance off your team’s plate.
FAQ
Got Questions Before You Book? We’ve Got You Covered.
Quick answers to the most common questions property managers ask before hopping on a call.
How does ClearLine work with our current PMS?
We plug into the PMS you already use (AppFolio, Buildium, etc.). Residents and staff keep submitting requests the same way they do now. We see those tickets, take over the coordination, and keep everything logged in your system so your team has full visibility.
Do you use our vendors or your own?
We start with your existing vendors by default. They get clearer scopes, proof-of-work expectations, and faster, cleaner payments. If you have gaps in certain trades or areas, we can help recommend or bring in additional vendors, but you always keep control.
Who approves work and payments?
You do. ClearLine handles the back-and-forth, scopes, photos, and QC, but you set the rules for spend limits and approvals. Nothing gets paid without following the process you’re comfortable with.
What size portfolios do you work with?
ClearLine is built for property management companies with roughly 200–1,000 doors. Big enough that maintenance is a real headache, but not so big that you’ve built a huge in-house maintenance department.
What areas do you operate in?
Right now we focus on large metropolitan areas. If you’re outside those areas, still reach out—if we can’t help yet, we’ll tell you straight and keep you in the loop as we expand.
What happens after I book a call?
On the call, we’ll walk through your current maintenance setup, where things are getting stuck, and whether ClearLine can realistically pull most of that off your team’s plate. If it’s a fit, we’ll outline a simple pilot; if not, you’ll at least walk away with a clearer picture of your process.
